Atriis - Intermittent Login Issue via SSO Due to Microsoft Component – Incident details

All systems operational

Intermittent Login Issue via SSO Due to Microsoft Component

Resolved
Degraded performance
Started about 1 month agoLasted about 22 hours

Affected

Atriis Core

Degraded performance from 2:46 PM to 12:25 PM

Updates
  • Resolved
    Resolved

    Hi All,

    We’d like to update you regarding the SSO redirection issue caused by a Microsoft component.

    As a temporary workaround, we have disabled the affected component to minimize disruption while awaiting a permanent fix from Microsoft.

    This measure should help reduce login errors for impacted users.

  • Identified
    Identified

    Hi,

    We are currently experiencing an issue related to a Microsoft component used for SSO redirection. As a result, some clients may encounter redirect errors during login.

    Our team is actively working to mitigate the issue by temporarily disabling the affected component until Microsoft provides a permanent fix.

    We’ll share an update once normal functionality is fully restored.