Atriis - System Latency Issue – Under Investigation – Incident details

All systems operational

System Latency Issue – Under Investigation

Resolved
Operational
Started about 2 months agoLasted about 1 hour

Affected

API

Operational from 8:11 AM to 9:02 AM

HR API

Operational from 8:11 AM to 9:02 AM

Flight Search API

Operational from 8:11 AM to 9:02 AM

Hotel Search API

Operational from 8:11 AM to 9:02 AM

Expense API

Operational from 8:11 AM to 9:02 AM

GetTrip API

Operational from 8:11 AM to 9:02 AM

Updates
  • Resolved
    Resolved

    Hi all,

    The latency issue has been resolved.

    All systems are operating normally.

    Thank you for your patience

    Atriis Team

  • Identified
    Identified

    Hi All,

    We have identified the root cause of the recent latency issue and are currently testing the fix to ensure stability.

    The implementation is scheduled for 08:55 UTC.

    We will provide an update once the fix is successfully deployed.

    Atriis Team

  • Investigating
    Investigating

    Hi all,

    We are currently experiencing higher-than-usual latency in our system.

    Our team is actively investigating the issue and working to resolve it as soon as possible.

    We apologize for any inconvenience this may cause and will provide updates as soon as we have more information.

    Thank you for your patience and understanding.

    Atriis Team