Latency with Travel plan Emails - Incident details - Atriis - Status

Latency with Travel plan Emails

Resolved

Operational

Started almost 2 years agoNovember 28, 2024Lasted 1 dayNovember 28, 20248:00 AMNovember 29, 202411:03 AMUTC

Affected

API

HR API

Flight Search API

Hotel Search API

Expense API

GetTrip API

Updates

Resolved
November 29, 2024 at 11:03 AMUTC
Resolved
November 29, 2024 at 11:03 AMUTC
Hi
The Atriis team would like to advise that we have uploaded a fix to the following incident:
Latency with Travel plan Emails
The measures taken to resolve the incident
Restarted service and investigated the cause for the latency
The incident impacted the following system functionalities:
Travel plan email confirmation sent to clients
Incident is now fully resolved
Investigating
November 28, 2024 at 8:00 AMUTC
Investigating
November 28, 2024 at 8:00 AMUTC
Hi
The Atriis team would like to advise that we located the cause of the following incident:
Latency with Travel plan Emails
The incident will impact the following system functionalities:
Automated travel plan emails sent to corporate users will be delayed
We are working to resolve the issue and will advise as soon as we have an update