Atriis - Post Booking Latency - Investigating – Incident details

All systems operational

Post Booking Latency - Investigating

Resolved
Major outage
Started 8 days agoLasted about 8 hours

Affected

API

Operational from 10:58 PM to 3:48 AM, Major outage from 3:48 AM to 6:33 AM

HR API

Operational from 10:58 PM to 3:48 AM, Major outage from 3:48 AM to 6:33 AM

Flight Search API

Operational from 10:58 PM to 3:48 AM, Major outage from 3:48 AM to 6:33 AM

Hotel Search API

Operational from 10:58 PM to 3:48 AM, Major outage from 3:48 AM to 6:33 AM

Expense API

Operational from 10:58 PM to 3:48 AM, Major outage from 3:48 AM to 6:33 AM

GetTrip API

Operational from 10:58 PM to 3:48 AM, Major outage from 3:48 AM to 6:33 AM

Updates
  • Resolved
    Resolved
    This incident has been resolved.
  • Monitoring
    Monitoring

    Hi,

    We implemented a fix and are currently monitoring the result.

  • Investigating
    Investigating

    Hi,

    The Atriis team would like to advise of the following incident:

    Post booking latency issues

    The incident will impact the following system functionalities:

    Emails, Passive PNR, Listener, PNR remarks

    We are working to locate the cause of this issue and will advise as soon as we have an update