Atriis - Atriis - Virtual Cards are not Generating – Incident details

All systems operational

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Atriis - Virtual Cards are not Generating

Resolved2 hours 52 minutes

Affected

Atriis Core

Operational from 11:55 AM to 2:47 PM

  • ResolvedUTC

    Hi

    The Atriis team would like to advise that we have uploaded a fix to the following incident:

    Virtual card not being generated in certain cases

    The measures taken to resolve the incident

    We identified the cause of this issue and have implemented a fix

    The incident impacted the following system functionalities:

    Booking using virtual cards

    Incident is now fully resolved

  • IdentifiedUTC

    Hi

    The Atriis team would like to advise that we located the cause of the following incident:

    Virtual cards are not generating

    The incident will impact the following system functionalities:

    Causing issues to complete bookings using Virtual Cards.

    We are working to resolve the issue and will advise as soon as we have an update