Atriis - Login Issue via SSO – Incident details

All systems operational

Login Issue via SSO

Resolved
Degraded performance
Started 20 days agoLasted about 4 hours

Affected

Atriis Core

Degraded performance from 3:01 PM to 6:42 PM

Updates
  • Resolved
    Resolved

    Hi All,

    We are pleased to inform you that the issue affecting login via the SSO connection has been identified and resolved.

    The root cause has been addressed, and access to the system should now be fully restored for all users.

    In addition, we have implemented safeguards to prevent this type of issue from recurring in the future and to ensure better resilience moving forward.

    Thank you for your patience and understanding.

  • Investigating
    Investigating

    Hi All,

    We are currently experiencing difficulties with logging into the system via the SSO connection.

    Our team is actively investigating this issue to identify the cause and resolve it as quickly as possible.

    We will provide updates as soon as more information becomes available. Thank you for your patience and understanding.