Atriis Core - Operational
Atriis Core
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Atriis CARE - Operational
Atriis CARE
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Hi,
We’d like to inform you that a recent server IP update may be causing email delivery issues for clients using a custom SMTP server.
To ensure uninterrupted service, please urgently whitelist the following new IP addresses:
172.205.248.252
74.234.136.67
Thank you for your prompt attention to this matter.
We implemented a fix and are currently monitoring the result.
The Atriis team would like to advise of the following incident:
Post booking latency issues
The incident will impact the following system functionalities:
Emails, Passive PNR, Listener, PNR remarks
We are working to locate the cause of this issue and will advise as soon as we have an update
We’ve completed the deployment of a fix for a high-priority issue. You may have experienced brief latency during the process, but everything should now be back to normal.
Thank you for your patience.
We’re currently deploying a fix to address a high-priority issue. As a result, you may experience some temporary latency over the next 10 minutes.
We appreciate your understanding and will notify you once the update is complete.
Hi All,
We are currently experiencing intermittent latency issues that may affect response times for some users.
Our technical team is actively investigating the root cause and working on a resolution.
We will provide further updates as soon as available.
Thank you for your patience and understanding
May 2025 to Jul 2025
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