Atriis Core - Operational
Atriis Core
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Atriis CARE - Operational
Atriis CARE
Hi
The Atriis team would like to advise that we have uploaded a fix to the following incident:
Post booking latency
The measures taken to resolve the incident
Improved service performance and efficiency
The incident impacted the following system functionalities:
Emails, Passive PNR, Listener, PNR remarks
Incident is now fully resolved
Hi,
The Atriis team would like to advise of the following incident:
Post booking latency issues
The incident will impact the following system functionalities:
We are working to locate the cause of this issue and will advise as soon as we have an update
Hi All,
We are pleased to inform you that the latency issue affecting our system has been resolved.
Our team continues to actively monitor performance to ensure stability, and all systems are now functioning as expected.
We appreciate your patience and understanding during this time.
If you experience any further issues or have any questions, please don’t hesitate to reach out.
Best regards,
Atriis Team
Hi all,
We are currently experiencing higher-than-usual latency in our system.
Our team is actively investigating the issue and working to resolve it as soon as possible.
We apologize for any inconvenience this may cause and will provide updates as soon as we have more information.
Thank you for your patience and understanding.
The latency issue expected at 9:20 UTC has been resolved.
All systems are operating normally. Thank you for your patience
We are expecting increased latency in our system at 9:20 UTC.
Our team is actively monitoring the situation to mitigate any potential impact. More updates will follow as we assess the situation
The issue affecting bookings for accounts with multiple business profiles has now been resolved.
The fix was successfully deployed, and system functionality has been restored. If you encounter any further issues, please reach out to our support team.
Thank you for your patience and cooperation.
The Atriis team would like to inform you of an ongoing incident affecting bookings for accounts with multiple business profiles.
Bookings may be affected when an account contains more than one business profile (BAR).
We have identified the issue, and a fix is scheduled to be deployed at 18:15. Please note that this update may cause temporary latency during implementation.
We appreciate your patience and will provide further updates as needed.
The system is now fully operational, and the scheduled maintenance has been successfully completed. Thank you for your patience.
We wanted to inform you that you may be experiencing some latency due to a scheduled release update at 11:45 UTC. We sincerely apologize for any inconvenience this may cause and appreciate your patience.
Hi,Issue with AFKL NDC has been resolved, the results are showing as expected now.
Hi,We've been informed of latency issue with supplier -AFKLYou may experience issues with searching, booking or ticketing for this specific supplier.We'll update once supplier operations are back to normal.
Hello,
We have addressed an issue affecting the cart page, where passenger details were occasionally removed due to inconsistencies in cookie handling. The necessary adjustments have been made to ensure a smoother experience for all users.
Regards, Atriis support team.
Passengers are being removed from the trip after booking from the search page. After a page reload, they reappear.
This issue should be fixed by tomorrow morning.
Some users may experience intermittent latency over the next five minutes. Normal system performance will resume shortly. Thank you for your patience
Hi,We are pleased to inform you that the issue causing the delay in delivering your travel plan email has now been resolved. You should have received the details by now.
Additionally, we’ve improved our process to handle multiple travel plan emails being sent within a minute, ensuring a more efficient and reliable experience moving forward.
Regards, Atriis Support
Jan 2025 to Mar 2025
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