Atriis - Notice history

All systems operational

Atriis Core - Operational

100% - uptime
Nov 2024 · 100.0%Dec · 100.0%Jan 2025 · 100.0%

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Nov 2024
Dec 2024
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Atriis CARE - Operational

100% - uptime
Nov 2024 · 100.0%Dec · 100.0%Jan 2025 · 100.0%

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Nov 2024
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Notice history

Jan 2025

Expected latency in the next 5 minutes
  • Resolved
    Resolved

    Hi,

    Some users may experience intermittent latency over the next five minutes. Normal system performance will resume shortly. Thank you for your patience

Expected latency in the next 5 minutes
  • Resolved
    Resolved

    Hi,

    Some users may experience intermittent latency over the next five minutes. Normal system performance will resume shortly. Thank you for your patience

Supplier Latency
  • Resolved
    Resolved

    Hi,

    We are pleased to inform you that the issue causing the delay in delivering your travel plan email has now been resolved. You should have received the details by now.

    Additionally, we’ve improved our process to handle multiple travel plan emails being sent within a minute, ensuring a more efficient and reliable experience moving forward.

    Regards, Atriis Support

Dec 2024

Post Booking Latency
  • Resolved
    Resolved

    Hi

    The Atriis team would like to advise that we have uploaded a fix to the following incident:

    Post booking latency

    The measures taken to resolve the incident

    Improved service performance and efficiency

    The incident impacted the following system functionalities:

    Emails, Passive PNR, Listener, PNR remarks

    Incident is now fully resolved

  • Investigating
    Investigating

    Hi,

    The Atriis team would like to advise of the following incident:

    Post booking latency issues

    The incident will impact the following system functionalities:

    Emails, Passive PNR, Listener, PNR remarks

    We are working to locate the cause of this issue and will advise as soon as we have an update

Post booking latency issues
  • Resolved
    Resolved

    Hi

    The Atriis team would like to advise that we have uploaded a fix to the following incident:

    Post booking latency

    The measures taken to resolve the incident

    Improved service performance and efficiency

    The incident impacted the following system functionalities:

    Emails, Passive PNR, Listener, PNR remarks

    Incident is now fully resolved

  • Investigating
    Investigating

    Hi

    The Atriis team would like to advise of the following incident:

    Post booking latency issues

    The incident will impact the following system functionalities:

    Emails, Passive PNR, Listener, PNR remarks

    We are working to locate the cause of this issue and will advise as soon as we have an update

System Latency
  • Resolved
    Resolved

    Hi

    The Atriis team would like to advise that we have uploaded a fix to the following incident:

    Overall system latency

    The measures taken to resolve the incident

    Reverted a previous fix causing the latency

    The incident impacted the following system functionalities:

    Overall system response

    Incident is now fully resolved

  • Investigating
    Investigating

    Hi,

    The Atriis team would like to advise of the the following incident:

    Overall Latency

    The incident will impact the following system functionalities:

    General system behavior

    We are working to locate the cause of this issue and will advise as soon as we have an update

Nov 2024

Latency with Travel plan Emails
  • Resolved
    Resolved

    Hi

    The Atriis team would like to advise that we have uploaded a fix to the following incident:

    Latency with Travel plan Emails

    The measures taken to resolve the incident

    Restarted service and investigated the cause for the latency

    The incident impacted the following system functionalities:

    Travel plan email confirmation sent to clients

    Incident is now fully resolved

  • Investigating
    Investigating

    Hi

    The Atriis team would like to advise that we located the cause of the following incident:

    Latency with Travel plan Emails

    The incident will impact the following system functionalities:

    Automated travel plan emails sent to corporate users will be delayed

    We are working to resolve the issue and will advise as soon as we have an update

Issues with Atriis to Umbrella profile Sync
  • Resolved
    Resolved

    Hi

    The Atriis team would like to advise that we have uploaded a fix to the following incident:

    Umbrella synchronization issues.

    The measures taken to resolve the incident

    Located the issue with the synchronization.

    The incident impacted the following system functionalities:

    Profile update from Umbrella to Atriis

    Incident is now fully resolved

  • Investigating
    Investigating

    Hi

    The Atriis team would like to advise of the the following incident:

    Umbrella synchronization issues.

    The incident will impact the following system functionalities:

    Profile update from Umbrella to Atriis

    We are working to locate the cause of this issue and will advise as soon as we have an update

Nov 2024 to Jan 2025

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