Atriis - Notice history

All systems operational

Atriis Core - Operational

99% - uptime
Oct 2025 · 98.23%Nov · 99.61%Dec · 99.95%

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Oct 2025
Nov 2025
Dec 2025

Notice history

Dec 2025

Overall latency with searches
  • Resolved
    UTC
    Resolved

    Hi all,

    This incident has been resolved.

    All systems are operating normally.

    Thank you for your patience

    Atriis Team

  • Investigating
    UTC
    Investigating

    Hi

    The Atriis team would like to advise of the the following incident:

    Overall latency

    The incident will impact the following system functionalities:

    Searches

    We are working to locate the cause of this issue and will advise as soon as we have an update

Amadeus - Supplier Latency
  • Resolved
    UTC
    Resolved

    Hi,

    The amadeus latency issue has been resolved. All systems are back up and running.

  • Identified
    UTC
    Identified

    Hi,

    We've been informed of latency issue with Amadeus.


    You may experience issues with searching, booking or ticketing for this specific supplier.

    We'll update once supplier operations are back to normal

Nov 2025

Cloudflare Issue Causing Errors with System
  • Resolved
    UTC
    Resolved

    Hi All,

    We are pleased to inform you that the system is now fully operational and the issue has been resolved.

  • Investigating
    UTC
    Investigating

    Hi,

    Due to Cloudflare outage we are experiencing login issues at the moment, we are waiting for them to resolve the case.

    https://www.cloudflarestatus.com/

Temporary Latency Expected at 08:35 UTC
  • Resolved
    UTC
    Resolved

    Hi all,

    The system is back to normal

    Thank you

  • Investigating
    UTC
    Investigating

    Hi all,

    We will be uploading an urgent system update
    Please be advised that minor latency may occur over the next few minutes due to system activity

Temporary Latency Expected
  • Resolved
    UTC
    Resolved

    Hi all,

    The system is back to normal

    Thank you

  • Investigating
    UTC
    Investigating

    Hi all,

    We will be uploading an urgent system update
    Please be advised that minor latency may occur over the next few minutes due to system activity

Intermittent Login Issue via SSO Due to Microsoft Component
  • Resolved
    UTC
    Resolved

    Hi All,

    We’d like to update you regarding the SSO redirection issue caused by a Microsoft component.

    As a temporary workaround, we have disabled the affected component to minimize disruption while awaiting a permanent fix from Microsoft.

    This measure should help reduce login errors for impacted users.

  • Identified
    UTC
    Identified

    Hi,

    We are currently experiencing an issue related to a Microsoft component used for SSO redirection. As a result, some clients may encounter redirect errors during login.

    Our team is actively working to mitigate the issue by temporarily disabling the affected component until Microsoft provides a permanent fix.

    We’ll share an update once normal functionality is fully restored.

Issues with access to Atriis
  • Resolved
    UTC
    Resolved

    Hi,

    The system is now back up and running.

    The issue was identified as being caused by an invalid URL format that was not supported. This has been corrected, and the system is fully operational again.

    Thank you for your patien ce.

  • Investigating
    UTC
    Investigating

    Hi,

    We're experiencing issues with access to the system, we're investigating with urgency. We'll advise once there's an update.

Oct 2025

Atriis Online Booking Tool - Service Outage
  • Resolved
    UTC
    Resolved

    Hi All,

    Service Restored:
    The issue affecting the website has been resolved.
    Microsoft identified and fixed the problem on their end overnight, and our team has confirmed that all services are now back online and functioning normally.
    Thank you for your patience and cooperation during the downtime.

  • Investigating
    UTC
    Investigating

    Hi all,

    The online booking tool https://www.atriis.app/ is unavailable due to an issue related to Microsoft services.
    Our team is actively investigating the problem and working to resolve it as quickly as possible.
    We appreciate your patience and will provide updates as soon as we have more information.

Issues with accessing Atriis OBT via Redirect
  • Resolved
    UTC
    Resolved

    Hi,

    Access to the online booking tool has been restored.

  • Identified
    UTC
    Identified

    Hi,

    We're seeing issues with the login to the online booking tool, we're working to resolve this urgently.

  • Resolved
    UTC
    Resolved

    Hi,

    The redirect issue has been resolved. Clients who are still experiencing difficulties should clear their cache and/or use the full sign-in URL: https://www.atriis.app/signin.

    We’ll be deploying a fix to ensure this issue does not recur in the future.

  • Investigating
    UTC
    Investigating

    Hi,

    We are currently experiencing an issue with accessing the Online Booking Tool due to a redirect error.

    In the meantime, please use the following link to log in:
    👉 https://www.atriis.app/signin

    Our team is working to resolve the issue, and we will update you as soon as it is fixed.

    Thank you for your patience and understanding.

Oct 2025 to Dec 2025

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