Atriis - Notice history

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Atriis Core - Operational

99.81% uptime
Mar 2026 · 99.50%Apr · 99.96%May · 100.0%

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Notice history

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May 2026

Login Issue via SSO
ResolvedDegraded performance3 hours 40 minutes
  • ResolvedUTC

    Hi All,

    We are pleased to inform you that the issue affecting login via the SSO connection has been identified and resolved.

    The root cause has been addressed, and access to the system should now be fully restored for all users.

    In addition, we have implemented safeguards to prevent this type of issue from recurring in the future and to ensure better resilience moving forward.

    Thank you for your patience and understanding.

  • InvestigatingUTC

    Hi All,

    We are currently experiencing difficulties with logging into the system via the SSO connection.

    Our team is actively investigating this issue to identify the cause and resolve it as quickly as possible.

    We will provide updates as soon as more information becomes available. Thank you for your patience and understanding.

Apr 2026

Travel plan emails - not being sent
ResolvedDegraded performance2 hours 24 minutes
  • ResolvedUTC

    Hi, issue has been fully resolved.

  • UpdateUTC

    Hi, issue is specifically with Rail travel plan, we'll send an update once it's resolve.

  • IdentifiedUTC

    Hi,

    We're currently experiencing an issue with Travel plan emails not being sent. We're working to resolve this with high priority.

Online booking tool - Issue with German language
Resolved3 hours 55 minutes
  • ResolvedUTC

    Hi, This incident has been resolved.

  • IdentifiedUTC

    Hi,

    We're currently experiencing an issue when using German language on the online booking tool, we're working to resolve this with high priority.

Login issue - temporary downtime
ResolvedMajor outage35 minutes
  • ResolvedUTC

    Hi,

    This incident has been resolved. The issue was related to an HTTPS certificate and has been successfully addressed. The system is now operating normally.

  • IdentifiedUTC

    Hi, we have identified the issue and are actively working toward a full resolution. The system is currently intermittently available, and some brief downtime may still occur over the next 10–15 minutes.

  • InvestigatingUTC

    Hi,

    We're currently checking an urgent issue with login to Atriis. Will keep you updated shortly.

Mar 2026

Temporary Latency Expected
ResolvedPartial outage21 minutes
  • ResolvedUTC

    Hi all,

    The system is back to normal

    Thank you

  • InvestigatingUTC

    Hi all,

    We are uploading an urgent system update at 11:05 UTC

    Please be advised that minor latency may occur for a few minutes due to system activity

Temporary Issue with Supplier Search Results in OBT
ResolvedDegraded performance1 hour 39 minutes
  • ResolvedUTC

    Hi,

    We’ve resolved an issue that affected cases where suppliers returned results in different currencies, which caused the currency conversion process to fail. The conversion is now working as expected and results are fully shown.

  • InvestigatingUTC

    Hi all,

    We are currently experiencing an issue where supplier results are not appearing in the system’s search as expected.
    Our team is actively investigating the root cause and working to restore full functionality as soon as possible.

    We will update you once the issue is resolved.

    Thank you for your patience.

Atriis Latency Issue
ResolvedMajor outage4 hours 32 minutes
  • ResolvedUTC

    Hello,

    The issue has been resolved. Our investigation identified a malfunctioning Microsoft service that did not operate correctly even after a restart. As a result, we set up a new instance of the service, which required additional time for configuration. The problem is now fully addressed, and we are continuing to investigate the root cause.

  • MonitoringUTC

    Hi, we've implemented a new service instead of the faulty one which caused the outage. The system is back up and running and we're monitoring it. Final update will be sent shortly.

  • UpdateUTC

    Our team is still work diligently on creating a new server instance as a workaround for the degraded service. We will advise once it's up and running

  • IdentifiedUTC

    It appears there's an issue with Microsoft services on which the system is hosted. We're working to locate a workaround.

  • InvestigatingUTC

    Hi,

    We're working to identify an urgent latency issue with the system, we will advise here once it's resolved.

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